Mission & Values

At Greater Sudbury Hydro, our mission is to provide safe, reliable electricity with good value for our customers, while helping them take advantage of emerging energy generation and conservation technologies.

Do the right thing 

We always work in the best interest of our stakeholders, no matter what the circumstance. We deliver on our promises, across all companies, and consistently treat others as we’d like to be treated. We do the right thing, even when no one is watching.

Act courageously 

We want to lead in everything that we do, and so we see challenges as opportunities. We make space to try new things, ask questions, innovate and have honest conversations. Regardless of the outcome, we own the results. We take on adversity willingly in order to grow our business and improve our practices.

Protect our assets 

We take care of what’s most important to us—now and over the long term. We exhibit and unwavering commitment to continuous learning, health, safety and work-life balance; practice sound financial management; remain responsive in emergency situations; and engage in preventative maintenance and renewal of infrastructure.

Give more  

We want to make the largest impact possible. We strive to exceed expectations in quality of services provided and to be active corporate citizens in the communities we serve. We respond to customer requests with urgency and compassion, and support important social causes through volunteerism and charitable giving.