Conditions of Service

As part of our commitment to provide you with safe and reliable electricity service, we’ve clearly outlined the best way for us to do business together. Please take a few minutes to read our “Conditions of Service”.

This “Conditions of Service” document outlines the operating practices and connection policies of Greater Sudbury Hydro. The document is intended to provide details regarding Greater Sudbury Hydro’s obligations under the Electricity Act, the Ontario Energy Board Act and the Distribution License.


Click below to view our interactive conditions of service.
To find a specific word, press Ctrl + F at the same time and a search box will pop up. Type the word your looking for inside.Conditions of Service


Review us on Google

Your feedback is important to us.