Report an Outage
DO NOT APPROACH ELECTRICAL PANEL IF WATER IS PRESENT.
Online website forms are not monitored outside regular business hours.
Currently the only way to report an outage to Greater Sudbury Hydro is via telephone. See phone numbers directly below.
Step 1: What number should I call? Please have your information ready.
You will need to know your service provider.
Your electricity distributor can be found on your latest bill or you can also view our interactive map here.
Step 2: Call your distribution company.
If you are in the Greater Sudbury area please call 705-675-7536
In the West Nipissing area, please call 705-753-2341
Click the links below to call us from a calling enabled device.