The provincial government’s fixed off-peak rate for TOU and Tiered customers has ended. Residential and small business customers have resumed paying Time-of-Use or Tiered prices. For more information, please visit http://oeb.ca.
Business Continuity at Greater Sudbury Hydro
We have closed our offices to the public. You can reach us by email, telephone or by using forms on our websites.
Being connected has never been more important. We have divided and isolated teams to ensure the greatest safety possible for our workers. No matter what happens, there will be people available to maintain your service and answer your questions.
Staff and our regular suppliers/ contractors who may attend at a home or business are equipped appropriately. They will ask if anyone is ill or has recently returned from outside Canada, and may not enter if there is an active risk. When they do enter premises, they will practice social distancing and appreciate that you respectfully do the same.
Greater Sudbury Hydro will safely continue all essential maintenance projects will continue in order to preserve system reliability.
It may not be business as usual but we know that we provide an essential service, and we must ensure that lights stay on. We’ll get through this together, as a community.