CEAP Residential

NOTICE: COVID-19 Energy Assistance Programs (CEAP and CEAP-SB) are now closed.

Greater Sudbury Hydro will no longer be accepting applications for the COVID-19 Energy Assistance Programs for residential (CEAP) and small business (CEAP-SB) customers.

Greater Sudbury Hydro’s share of funding provided by the Ontario Energy Board (OEB) has been depleted, and as a result, both programs are now closed.

The Government of Ontario introduced the COVID-19 Energy Assistance Program (CEAP) and the COVID-19 Energy Assistance Program for Small Business (CEAP-SB) as temporary measures to support energy customers through pandemic lockdowns. As the province moves forward with its reopening plan, the Government is concluding the programs. 

As prescribed by the Ontario Energy Board (OEB), credits were allocated on a first come, first-serve basis.
For more information on funding allocation, please visit the OEB’s CEAP page.

Other Support Programs Available

Every day, we work with customers who are having financial trouble, and we will continue that practice.  If you are having trouble paying your bill, please be proactive and contact us. Greater Sudbury Hydro continues to offer a number of low-income energy support programs such as the Ontario Electricity Support Program (OESP), the Low-Income Energy Assistance Program, and payment plan options to qualifying customers experiencing difficulty with paying their electricity bills. For questions, please contact us at: