About Outages

Greater Sudbury Hydro’s electricity distribution system contains approximately 12, 000 poles, 999 kms of overhead and underground lines, and serves over 47, 000 customers within the City of Greater Sudbury and the Municipality of West Nipissing.

Interruptions in electrical service may last a few seconds or a few hours, depending on the cause. There are two main types of power outages, planned or scheduled outages, and unplanned outages.

 

Find tips for what to do before, during and after a power outage below.

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Before the power goes out

There are many simple things you can do at home or at work to be prepared for a power outage.  Read our list of simple tips for power outage preparation.

Read Tips

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During a power outage

During a power outage, safely identifying the source of the outage is key.  Read our tips for staying safe and handling an outage once it occurs.

Read Tips

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After power is restored

Once power is restored, storm clean up may be required.  Also turning appliances back on to stabilize power is essential.  Read more to find out how.

Read Tips

 

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